Conflicts and the magic of non-violent communication
Conflicts are as necessary as the salt in the soup. Just as the use of spices is learned, I see the successful handling of conflicts as one of the key competences for leaders, project managers, employees — for people.
The pandemic and the return to a new, hybrid world of work are associated with conflict. What is needed now is a culture of negotiating needs at eye level. I know of no more effective tool than Marshall Rosenberg’s Nonviolent Communication for negotiating differences and resolving conflicts.
2-Day Seminars
Conflicts and the magic of non-violent communication
Clear. Consistent. Effective.
You will learn about different types of conflicts and their causes.
You recognise your personal and social conflict strategy.
You will learn the principles of conflict resolution according to the Harvard Model.
You explore how to deal with different types of disputes.
You discover the principles of non-violent communication.
You train the application of Nonviolent Communication in escalations.
Leadership is a central task in an organizational structure. It is an organizing force that ensures stability, but can also contribute significantly to inspiration and empowerment. But what makes leadership successful?
Conflicts serve as maps of needs and goals and lead to new, durable agreements. We moderate conflicts — between two actors as well as within the team and/or between teams.
Leading others starts with self-reflection and self-guidance. What are my resources? What are the impressions and beliefs that shape my leadership and cooperative behavior?
